Privacy policy

Pollener’s Privacy Policy

By using or accessing Pollener, you agree to our privacy practices outlined here.

No information from children under age 13.

If you are under age 13, please do not attempt to register for Pollener or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us.

Information about yourself.

When you sign up for Pollener you provide us with your name, email, current city, hometown, gender, and birth date. During the registration process we give you the opportunity to connect with people from your country. You will also be able to add a picture of yourself. Once you register you can provide other information about yourself.

Information we collect

When you access Pollener from a computer, mobile phone, or other device, we may collect information from that device about your browser type, location, and IP address, as well as the pages you visit.

Cookie Information. We use "cookies" (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to make Pollener easier to use, to make our advertising better, and to protect both you and Pollener. For example, we use them to store your login ID (but never your password) to make it easier for you to login whenever you come back to Pollener. We also use them to confirm that you are logged into Pollener. You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use Pollener.

Sharing information on Pollener

This section explains how your privacy settings work, and how your information is shared on Pollener. You should always consider your privacy settings before sharing information on Pollener.

Name and Profile Picture. Pollener is designed to make it easy for you to find and connect with people from your country. For this reason, your name and profile picture do not have privacy settings. If you are uncomfortable with sharing your profile picture, you should delete it (or not add one).

Contact Information. Your contact information settings control (available when customizing your privacy settings) who can contact you on Pollener, and who can see your contact information such as your email and phone number(s). Remember that none of this information is required except for your email address, and you do not have to share your email address with anyone.

Gender and Birth Date. In addition to name and email address, we require you to provide your gender and birth date during the registration process. We ask for your date of birth to verify that you are 13 or older, and so that we can better limit your access to content and advertisements that are not age appropriate. Because your date of birth and gender are required, you cannot delete them. You can, however, edit your profile to hide all (or part) of such fields from other users.

Advertisements. Sometimes the advertisers who present ads on Pollener use technological methods to measure the effectiveness of their ads and to personalize advertising content. You may use your browser cookie settings to limit or prevent the placement of cookies by advertising networks.

Links. When you click on links on Pollener you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

How We Use Your Information

We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:

To manage the service. We use the information we collect to provide our services and features to you, to measure and improve those services and features, and to provide you with customer support. We also use a variety of technological systems to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.

To contact you. We may contact you with service-related announcements from time to time. We may include content you see on Pollener in the emails we send to you.

How We Share Information

We share your information with third parties when we believe the sharing is permitted by you, reasonably necessary to offer our services, or when legally required to do so. For example:

When you invite a friend to join. When you ask us to invite a friend to join Pollener, we will send your friend a message on your behalf using your name. The invitation may also contain information about other users your friend might know. If your friend does not want us to keep their information, we will also remove it at their request.

To respond to legal requests and prevent harm. We may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we have a good faith belief that the response is required by law. This may include respecting requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law under the local laws in that jurisdiction, apply to users from that jurisdiction, and are consistent with generally accepted international standards. We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect ourselves and you. This may include sharing information with other companies, lawyers, courts or other government entities.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

How You Can Change or Remove Information

Editing your profile. You may change or remove your profile information at any time by going to your profile page and clicking “Edit My Profile.” Information will be updated immediately.

How We Protect Information

Steps we take to keep your information secure. We keep your account information on a secured server behind a firewall. When you enter sensitive information (such as passwords), we encrypt that information using secure socket layer technology (SSL). We also use automated and social measures to enhance security, such as analyzing account behavior for fraudulent or otherwise anomalous behavior, may limit use of site features in response to possible signs of abuse, may remove inappropriate content or links to illegal content, and may suspend or disable accounts for violations of our policy.

Risks inherent in sharing information. Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on Pollener will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on Pollener. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.